よくある質問

• What is the difference between A1-PRO and A1-ULTRA?

• PRO Specifications: Speed: 17mph / 28km/h Range: 10 miles / 16km Charging: 1.5A charger, approximately 2 hours charging time

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• ULTRA Specifications: Speed: 20mph / 32km/h Range: 15 miles / 24km Charging: 3A supercharger, approximately 1 hour charging time

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• Difference: ULTRA includes a 3A supercharger, 2 ankle supports, 8 straps, and LED wheels.

• Can I bring AIRTRICK on an airplane?

• Yes, all models can be taken on board as carry-on items. They should be placed in your backpack or small carry-on luggage. You can also bring them on the subway or trains.

• What is the waterproof rating? Can I ride in rainy conditions?

• We do not recommend riding in rainy conditions as the wet surface may cause slippage. The product has an IPX-3 waterproof rating, which means it is not designed to be submerged in water. Water damage may lead to short circuits and product damage.

• バッテリーの取り外しは簡単ですか？

• いいえ、バッテリーは内蔵型で簡単には取り外せません。バッテリーを取り外すには前輪とバッテリーボックスのネジを外す必要があり、クイック取り外しは想定しておりません。

• What shoe sizes are available? Are they one size fits all?

• The shoes are one size fits all, suitable for US sizes 5-14 (male) and 6-14 (female).

• What is the maximum weight capacity?

• 最大耐荷重は240 lbs / 110 kgです。

• Can I purchase spare parts after the warranty period?

• Yes, spare parts are available for purchase in our accessory store page. If you cannot find the specific parts you need, please contact our online customer service or email airtrick@airtrick.top.

• Can I glide without electric power?

• Yes, you can manually glide like regular rollerblades or roller skates even when the power is depleted.

• e-skatesの習得は難しいですか？

• If you have previous rollerblading experience, you can generally learn within 15 minutes. However, if you are a beginner with limited balance, we recommend patience and practice after making a purchase. For more guide videos please check the AIRTRICK YouTube channel https://www.youtube.com/channel/UCOPhrz2P0iewMxRphttp4uQ

• Does it have a suspension system?

• 本製品は、前後のホイールの弾力性を活かして衝撃を吸収します。両方のホイールは弾力性に優れたPU素材でできており、高い衝撃吸収性を備えています。

• Is it shipped by sea or air?

• During the checkout process, you can choose between sea and air shipping based on your preferences and requirements.

• How long does it take to ship after purchase?

• 通常、ご購入後1〜2営業日以内に発送いたします。

• e-skatesの速度調節はどうするのですか？最低速度は？

• 速度は手持ちのリモコンで制御します。リモコンにはスロットルが付いており、前方に押すと加速、手前に引くとブレーキがかかります。リモコンには4つのスピードモードがあります：LO（最大3mph/5km/h）、MI（最大6.2mph/10km/h）、HI（最大12mph/20km/h）、PRO（最大17mph/28km/h）。スロットルは可変式で、停止状態からスムーズに加速できます。

• How do I brake?

• AIRTRICK e-skatesは、リモコンの電子ブレーキとかかと部分のラバーストッパーの2つのブレーキシステムを搭載しています。