常見問題

A1-PRO 和 A1-ULTRA 有什麼差別？

A1 PRO tops out at 15mph (25km/h) with 9 miles (15km) of range — solid for short commutes. A1 ULTRA goes 20mph (32km/h) with 15.5 miles (25km), has more torque for hills, and charges in 1.5 hours instead of 3. Both have LED wheels, the same frame size, and fit US men's 5-14.

What shoe sizes do they fit?

單一尺寸適配 US 男鞋 5–14 / 女鞋 6–14（EU 37–47）。後跟杯可旋轉，以適配不同腳長；兩條 Velcro 綁帶可牢固固定鞋子。直接穿自己的運動鞋即可，無需脫鞋。

我可以帶他們上飛機嗎？

是的，每雙鞋都配有 100 瓦時的鋰電池，正好符合 TSA 隨身攜帶的限制。將它們放入背包或隨身攜帶的物品中。只是不要將它們放在行李中托運；鋰電池必須帶入機艙。

防水嗎？可以在雨天使用嗎？

IPX6 rated — they handle rain spray and wet roads fine. That said, wet surfaces reduce grip, so take it easy your first few rides in the rain. Not designed for submersion.

What's the maximum weight capacity?

兩種型號均為 330 磅（150 公斤）。碳纖維複合材料框架可以毫無問題地處理它。

電池可以拆下來嗎？持續多久？

The battery is built-in and not meant for quick removal — it's sealed under the frame for protection. It lasts about 1,000 charge cycles, which is over 3 years with daily charging. So you won't need to worry about it anytime soon.

How long does charging take?

A1 Pro 使用隨附充電器約需 2 小時。A1 ULTRA 隨附快速充電器，約 1.8 小時可充滿。兩款充電器均支援全球 110–240V 電壓。

如何控制速度？我該如何煞車？

​使用手持遙控器控制：向前推可加速，向後拉可煞車。共有四種速度模式：Lo（6mph）、Mi（9mph）、Hi（15mph）、Pro（20mph，僅 A1 Ultra）。另外，後跟設有橡膠 stopper 作為備用煞車，抬起腳尖即可使用。初次使用請先從 Lo 模式開始熟悉。

How do I turn them on and off?

​Give the rear wheel a quick spin — two beeps and they're on. After 3 minutes of no use, they shut off automatically. There's also a small manual switch near the charging port.

它們難學嗎？

Most people get comfortable in 30-60 minutes. Start in Lo mode (6mph) on flat open ground with a helmet and pads. If you've skated before, you'll pick it up even quicker.

他們有暫停嗎？

沒有獨立的避震系統；PU 輪本身可吸收輕微顛簸與路面裂縫。產品適合鋪裝道路與自行車道，不適合越野路面。

運送需要多長時間？包含關稅嗎？

Orders ship within 48 hours. Delivery takes 10-12 business days worldwide by air freight. The price already includes customs duties and taxes — no extra fees when it arrives.

What's the warranty? Can I buy spare parts?

提供 12 個月保固，涵蓋馬達、電池與電子零件；正常磨損不在保固範圍內。綁帶、stopper、充電器與腳墊等備用零件可在配件商店購買。其他零件請寄信至 airtrick@airtrick.top。

如果我不喜歡它們，我可以退貨嗎？

Once shipped, we can't accept returns due to international shipping and customs costs. Double-check your sizing and address before ordering. If there's a defect, the warranty covers it — just email us.